Cookie Policy

1. What are cookies?
Cookies are small text files that are placed on your computer, smartphone or other device when you access the internet.

2. Why do Fuller’s use cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to enhance your experience when you browse our website and also allows us to make ongoing improvements. Without cookies enabled we can’t guarantee that the website and your experience of it are as we intended it to be. By continuing to browse the site, you are agreeing to our use of cookies.

3. What Cookies do we use: 
Strictly necessary cookies.
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. 

Analytical/performance cookies.
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 

Functionality cookies.
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies.
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.  

4. Cookie Names and Their Purpose
Facebook: dpr, datr, fr, wd, _fbp
This Cookie is placed by Facebook. It enables us to measure, optimize and build audiences for advertising campaigns served on Facebook. In particular to ensure that Fuller’s Facebook advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with on the Fuller’s web site. 

Jetpack: tk_lr, tk_r3d and tk_or
Internal metrics for user activity and referral cookies. Used to improve user experience and analyse referrer behavior for Jetpack connected sites using WooCommerce.

WooCommerce: wp_woocommerce_session, woocommerce_cart_hash, woocommerce_items_in_cart
These cookies helps WooCommerce determine when cart contents/data changes. They also contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.

cookie_notice_accepted
This is for our cookie banner and stops you being shown it again when you have dismissed it.

Cloudflare: __cfduid
This cookie helps Cloudflare detect malicious visitors to our our website and minimizes blocking legitimate users

Google: _ga, _gid, _gcl_au,
This uses cookies to help us analyse how our visitors use the site. They are used to set apart unique users, calculate visitor, session and campaign data for analytics reports and used to throttle the request rate. Find out more about how these cookies are used on the Google privacy site.

5. Email Link Tracking
Our emails contain a number of hyperlinks, each of which has a unique tag. When you click on one of these links the mailing company logs the click so that we can understand who has clicked through from an email to our website. We use this information to tailor future messages to you.

6. Controlling and Deleting Cookies
If you want to restrict or block the cookies we set, you can do this through your browser settings. The ‘help’ function within your browser should tell you how however this is likely to impact your use of the site.

Alternatively, you could visit www.aboutcookies.org, which contains comprehensive information on cookies on a wide variety of browsers. You’ll also find details on how to delete cookies from your computer. To learn about controlling cookies on the browser of your mobile device please refer to your handset manual.

7. Managing Analytics Cookies
Google analytics provide a browser plugin to prevent their analytics cookies being placed which you can download here or you can use your browser settings to disallow analytics cookies.

8. Contact information & Preferences
If you have any questions about this policy or how your data is processed please contact us at Fuller, Smith & Turner P.L.C., Pier House, 86-93 Strand-on-the-Green, London, W4 3NN, via phone on 020 8996 2000 or via email to [email protected]

You can unsubscribe from our marketing communication at any time by clicking on the preference centre link at the bottom of any of our marketing communications. Alternatively you can email [email protected]

Last Updated 17/02/2021

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