FAQs

Do you have information on allergens?
You can find allergen information here. All of the dishes within the box will also be labeled with allergen information.

How long does the food last?
All food dishes can be enjoyed within 48 hours of arriving at your home. Please keep the products refrigerated on arrival.

Do you have any vegetarian, vegan or gluten-free options?
Not at the moment but we will be looking to expand our offering in the near future.

How many people is one box for?
The Fuller’s at Home box will feed 4 or 6 people depending on the size of box you purchase.

Can I swap or remove any of the dishes or remove alcohol from a box?
Sorry, we’re unable to edit the contents of each box.

Is the packaging recyclable?
Yes, all of our packaging is recyclable

What instructions will I receive?
You will receive step by step printed instructions and a link to a cook-a-long video with Brian Turner.

How much cooking is involved?
Our chefs have done all of the hard work, and all the elements will arrive pre-cooked. All you need to do is heat things up in the oven or in a pan and then plate them up.

Can I cancel my order?
You can cancel your order up to Midnight on 9th March.

When/how will it arrive?
Our courier Yodel will be delivering the boxes on Friday 12th March. You will receive a 2-hour time window within which your box will arrive, which will be confirmed in advance.

Where do you deliver to?
We deliver to all of mainland England with the exception of postcodes DG5, DG10-14, DG16, TD9. We do not deliver to Northern Ireland, the Isle of Man, the Isle of Wight, or Scotland. For a full list of exceptions, please read our t&cs

What happens if I’m not in when my parcel arrives?
As the box contains food items, it cannot be left unattended, so the courier will not leave the package if you are not in. You will be provided with a 2-hour window, within which the box should arrive, so do make sure you are in for that time.

Do I need any other ingredients, such as olive oil?
Yes, you will need olive oil and butter.

What equipment do I need?
You will need an oven, a hob and some baking trays.

Can I order a box for less than 4 people?
At the moment, 4 is the minimum number of people that we are catering for. We will be looking to add boxes for 2 people at a future date.

Can I use Fuller’s vouchers to purchase a Fuller’s at Home Box?
Unfortunately, Fuller’s vouchers cannot be used for Fuller’s at Home purchases.